PROCESSING & SHIPPING
- Processing Time: we try to get orders out within 1-4 business days, after your shipping and billing information has been verified. Holidays and sales may delay shipping times. Orders placed on Fridays will be sent out the following week.
- Estimated Shipping: this varies depending on which shipping method you select at checkout, we do not we do not guarantee ship dates or delivery dates.
EXCHANGES & RETURNS
- Email us at firstname.lastname@example.org to process exchanges.
- All sales are final, we do not process returns.
I did not receive my full order, where is the rest?
Your order might ship in multiple packages. If you only receive a partial shipment, don't worry, we're working on the rest!
- My tracking info shows my package was delivered but I never received it?